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Head of Communications & Engagement
Job Posted: a day ago
Salary: £ 80,000 - 80,000 / Annum
Job Type: Permanent
Location: Birmingham
Expire in: a month
Job Description
Role: Head of Communications & Engagement
Location: Home-based (Central England) - regular national travel required
Contract: Full-time, Permanent
Salary: Up to £80,000 + Company Car / Car Allowance
Are you a strategic communicator ready to lead national engagement across a critical UK infrastructure contract? We're looking for a Head of Communications & Engagement to shape the voice, presence, and influence of a major facilities management partnership supporting the UK Defence estate.
This is a high-profile, impactful role for someone who thrives on building trust, managing complex stakeholder networks, and delivering clear, consistent messaging in a fast-paced and regulated environment.
The Role
As Head of Communications & Engagement, you’ll lead the development and execution of a cohesive internal and external communications strategy aligned with major operational programmes, contract mobilisation, estate improvement, and transformation initiatives.
Key responsibilities include:
Leading media relations, stakeholder engagement, digital communications, and crisis response
Developing content and messaging that enhances brand identity, public perception, and employee engagement
Acting as a trusted advisor on reputational risk, media protocol, and customer-facing communication
Representing the organisation at events and through thought leadership across the Defence and FM sectors
Managing the governance of official publications, customer briefings, FOI responses, and digital contentYou’ll also oversee a high-performing communications team, ensuring strategic alignment, impactful campaigns, and professional development across the board.
What You’ll Bring
To excel in this role, you’ll need:
A degree (or equivalent experience) in communications, marketing, or related field
Proven senior-level experience in corporate communications—ideally in Defence, public sector, or regulated industries
Confidence working with senior stakeholders, including government bodies, under formal protocols
Strong skills in reputational risk management, crisis comms, and translating complex operational messages
Exceptional written, verbal, and visual communication skills, along with digital fluency
A collaborative, action-driven approach and a passion for engaging and inspiring internal and external audiencesThis is a national role requiring flexibility, occasional short-notice travel, and a proactive approach to managing evolving priorities.
What We Offer
25 days annual leave
6% matched pension contribution
Single private medical cover
Life assurance (2x salary)
Company car or car allowanceIf you're ready to lead transformative communications in a role where your impact will be felt across the Armed Forces community and beyond, we’d love to hear from youBefore You Apply
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