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Head of Operations

Job Posted: 6 days ago

Salary: £ 100,000 - 120,000 / Annum
Job Type: Permanent
Location: Milton Keynes

Expire in: 22 days

Job Description

Head of Operations – Construction / Property Services

Milton Keynes Base | Travel Across Midlands & North of England

Up to £120,000 Package (Inclusive of Car Allowance)

A growing and ambitious construction and property services contractor is seeking an experienced Head of Operations to lead operational delivery across its Midlands & North business unit.

This is a key senior leadership appointment reporting directly to the Business Unit Director, with responsibility for driving delivery performance, programme management, operational consistency and profitability across a portfolio of projects throughout the Midlands and Northern England.

The successful candidate will be a strong operational leader capable of implementing structure, accountability and best practice across multiple projects and delivery teams while ensuring projects are delivered safely, on time and within budget.

This role combines strategic leadership with hands-on operational management and will suit an experienced Head of Operations, Operations Director, Regional Operations Manager, Contracts Director or Senior Operations Manager from a construction, social housing, planned maintenance or property services background.

The Role

As Head of Operations, you will take full ownership of operational delivery performance across the region, ensuring programmes, resources, reporting and project controls are managed effectively.

You will work closely with commercial teams, operational managers and senior leadership to drive performance, improve predictability and protect project margins.

Regular travel will be required throughout the Midlands and North of England to visit projects, regional offices and clients.

Key Responsibilities

Lead operational delivery across all live projects within the Midlands & North business unit
	
Drive programme management and delivery performance across multiple contracts
	
Ensure projects are delivered safely, on programme and within agreed commercial targets
	
Provide leadership to Operations Managers, Contracts Managers, Site Managers and delivery teams
	
Establish and maintain consistent operational standards across all projects
	
Drive accountability and performance management throughout delivery teams
	
Identify and mitigate operational, programme and commercial risks
	
Work closely with commercial teams to protect profitability and margin performance
	
Produce accurate operational reports, KPIs and management information for board-level review
	
Implement operational improvements, systems and best practice procedures
	
Support client relationships and ensure delivery commitments are achieved
	
Champion Health & Safety, quality and compliance across all projects
	
Support business growth by creating scalable operational structures and processes

Requirements

Proven experience in a senior operational leadership role within Construction, Property Services, Social Housing or Planned Maintenance
	
Experience managing multiple projects and programmes simultaneously
	
Strong programme management and operational planning expertise
	
Commercial awareness with a clear understanding of margin protection and project profitability
	
Experience leading geographically dispersed teams
	
Ability to influence, challenge and hold teams accountable for performance
	
Strong reporting, KPI and dashboard management experience
	
Excellent communication and stakeholder management skills
	
Full UK Driving Licence
	
Willingness to travel regularly throughout the Midlands and North of England

Ideal Background

Applications are welcomed from candidates currently working as:

Head of Operations
	
Operations Director
	
Regional Operations Manager
	
Contracts Director
	
Regional Director
	
Senior Operations Manager
	
Head of Property Services
	
Head of Planned Maintenance

Experience within the following sectors would be highly advantageous:

Social Housing
	
Planned Maintenance
	
Property Services
	
Refurbishment
	
Construction
	
Main Contracting
	
Decarbonisation
	
Retrofit
	
Building Maintenance

What's on Offer

Up to £120,000 package inclusive of car allowance
	
Senior leadership position with significant autonomy
	
Opportunity to shape operational performance across a growing business unit
	
Long-term career progression
	
High-profile role working directly with senior leadership
	
Stable and expanding contractor with strong growth plans

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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