Expire in: a month
Role: Head of Operations
Salary: £55,000 - £60,000 (circa. £85,000 OTE)
Location: Leeds
Key Responsibilities
Operational Leadership: Provide strategic leadership and direction for all operational activities, including warehousing, distribution, strategy, continuous improvement and projects.
Team Management: Lead and develop a high-performing, collective site operational team (up to 75+ employees) through managerial & operational leads as direct reports.
Client Relationships: Build and maintain an already impressive, strong customer relationship base, ensuring ongoing satisfaction.
Commercial Responsibility & Budget Management: Develop and manage the operational site budget, ensuring financial objectives are achieved while maintaining service & quality.
Performance Metrics: Continue to evolve the organisational approach to KPI's, whilst ensuring existing and new site standardisation.
Compliance: Ensure compliance with all relevant regulations, safety standards, and industry best practice.
Process Optimisation: Continuously evaluate and improve operational processes to enhance efficiency, quality, and cost-effectiveness.
Innovation: Support the business appetite to drive innovation, along with the adoption of new technologies to improve operational efficiency and customer satisfaction.
Supplier Relationships: Manage UK commercial relationships with customers, suppliers and third-party service providers to ensure timely and cost-effective services.
The Candidate
The successful candidate for the Head of Operations role will have the following skills & experiences:
A Logistics Distribution and Supply Chain Background (Ideally at a Head of Operations / Site General Manager level) - Essential.
5+ Years proven Operations / Site / General Management leadership experience across Warehouse operations - Essential.
Previous budgetary responsibility across medium sized DC operations in excess of +£15m - Essential.
A sector background within; FMCG, Food, Retail, E-Commerce - Advantageous but not essential.
Strong leadership and team management skills, with a track record of developing high-performing teams - Essential.
Prior commercial knowledge of the UK logistics and warehousing market - Essential.
An individual truly excited by large scale growth challenges - Essential.
Commutable to the Leeds area - Essential
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