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Head of Retail
Job Posted: 18 hours ago
Salary: £ 110,000 - 140,000 / Annum
Job Type: Permanent
Location: Stoke-on-Trent, Staffordshire
Expire in: a month
Job Description
Head of Retail | Midlands | Salary up to £140,000 + Benefits
Zachary Daniels are proud to be partnered with a leading national retailer in their search for a dynamic and strategic Head of Retail. This is a rare and exciting opportunity to join a well-respected brand at a pivotal time in their growth journey.
As the Head of Retail, you will be responsible for leading and developing a large, complex, and regulated retail operation, operating across hundreds of sites nationwide. The successful candidate will play a key role in shaping the future of service delivery, customer experience, compliance, and operational performance across the estate.
A regulated industry background is essential - we are looking for candidates with senior leadership experience in sectors such as pharmacy, healthcare, veterinary, care, or other similar regulated environments.
Head of Retail Key Responsibilities:
Lead a large-scale, multisite regulated retail operation with a strong focus on compliance, customer care, and commercial performance
Develop and implement a national retail strategy that aligns with brand values and business objectives
Champion a culture of operational excellence, clinical safety, and continuous improvement
Inspire, lead, and develop a high-performing field leadership and support team
Build strong cross-functional relationships with commercial, property, and support office teams
Ensure all stores and services meet and exceed required regulatory standards
About You:
Proven experience leading regulated services or retail at scale
Background in pharmacy, care, healthcare, veterinary, optical, dental, or other regulated sectors
Must have led a team of Area Managers or equivalent multisite leadership roles
Experience managing external partners and suppliers effectively
Demonstrable experience of leading large multisite teams within a commercial, customer-focused environment
Deep understanding of regulatory frameworks and clinical governance in a retail or community setting
Strong leadership presence with the ability to engage and influence at all levels
Commercially astute, with a passion for delivering outstanding service outcomes and driving innovation
Able to operate at both strategic and operational levels in a fast-paced, evolving business
This Head of Retail role offers a salary of up to £140,000, plus a comprehensive benefits package and the opportunity to make a lasting impact at national scale.
Why Apply?
Join a forward-thinking, people-led retailer with a genuine focus on service and customer wellbeing
Play a key role in shaping the future of regulated retail in a dynamic national business
Excellent career development opportunities and a highly competitive remuneration package
If you're an experienced Head of Retail or senior leader ready for a new challenge, we'd love to hear from you.
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Looking for your next career move? Join a top company hiring Head of Retail job near me in Stoke-on-Trent, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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