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Head Of Sales

Job Posted: 11 days ago

Salary: £ 32,000 - 35,000 / Annum
Job Type: Permanent
Location: CF10, Butetown Community, Cardiff

Expire in: 17 days

Job Description

Head of Sales

Reporting to the General Manager, you will play a key leadership role in an independent property management company, spearheading sales growth and performance across a three-branch network in South Wales.

Job Purpose

To drive revenue growth by fostering a high-performance sales culture and delivering consistent market share gains across the network. The Head of Sales will connect strategic business objectives with front-line execution, ensuring the company remains the agent of choice through exceptional customer service and proactive business development.

Key Responsibilities

  * Develop and implement a comprehensive business plan to maximise market share across South Wales.

  * Identify opportunities for organic growth and lead the successful launch of new branches.

  * Collaborate with the General Manager to deliver effective marketing strategies focused on lead generation.

  * Audit underperforming branches, diagnose issues, and implement corrective actions.

  * Establish and maintain robust KPI frameworks to drive accountability and performance.

  * Support the development and delivery of team targets and incentive structures.

  * Oversee the full employee lifecycle, including recruitment, coaching, and performance management.

  * Optimise the sales pipeline from valuation through to exchange, reducing fall-through rates.

  * Manage sales budgets to ensure efficient and cost-effective branch operations.

  * Report to the Senior Leadership Team on forecasts, market risks, and emerging trends.

  * Review and communicate bonus performance and earnings clearly and effectively.

  * Continuously assess and improve existing processes to enhance operational efficiency.

  * Introduce new systems and services, including the use of AI, to drive organisational performance.

  * Attend and contribute to management meetings.

  * Represent the business at networking and business development events, including those outside core hours where required.

  * Manage relationships and contracts with suppliers and partners.

  * Maintain the highest standards of customer service across all branches.

  * Handle escalated sales complaints professionally and effectively.

  * Oversee AML compliance at a senior level, ensuring audits and training are completed.

  * Undertake general office management duties as required.

Hours

Monday to Friday (phone number removed)pm

For further details and a confidential chat, please call Neil on (phone number removed).

(NLR is acting as an Employment Agency on behalf of its Client)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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