Expire in: a month
Head of Service Delivery
Location: Milton Keynes
Salary: Up to £80K plus a plethora of benefits
We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. This is a senior leadership role where you'll shape how services are delivered at scale, ensuring exceptional customer experience while optimising processes and systems.
The Head of Service Delivery will:
Lead and inspire a team of managers and service professionals to deliver outstanding results.
Drive operational excellence through process optimisation, capacity planning, and workflow improvements.
Champion digital transformation and automation initiatives to enable growth without increasing headcount.
Collaborate across departments to align operational goals with business strategy.
Foster a culture of empowerment, engagement, and continuous improvement.
The Head of Service Delivery will ideally have:
Proven experience in senior operational leadership within a fast-paced or service-oriented environment.
Experience delivering SaaS (Software as a Service) based solutions
Strong people leadership skills with a track record of building and developing high-performing teams.
Expertise in process improvement and operational optimisation.
Experience implementing technology solutions to improve efficiency and scalability (knowledge of RPA or AI tools is a plus).
Commercial acumen and the ability to make data-driven decisions.
Why Join Them?
You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. If you thrive on leading change and delivering measurable impact, we'd love to hear from you.
Apply today and help us redefine what great service delivery looks like.
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Looking for your next career move? Join a top company hiring Head of Service Delivery job near me in Milton Keynes, Buckinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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