Expire in: a month
Location to be based within or around:
M4 Corridor in the vicinity of
* Reading
* Basingstoke
* Guildford
Role description:
Partnering with clients across a broad range of business sectors. Delivering best-in-class Health and Safety advice and guidance to ensure client compliance with current UK legislation. You will have a strong Health & Safety background with relevant experience, appropriate technical and professional qualifications, as well as confident knowledge of codes of best practice / industry standards.
Key Responsibilities
* In accordance with their contracted services, accurately identify gaps in client’s management of Health and Safety. Production of an audit report based on a review of the client’s current H&S arrangements. Identification of key areas of non-compliance, and production of a suitable time-framed action plan. Follow up telephone calls within two weeks of review visit to review initial progress and provide support and guidance.
* Establish a tailored Safety Management system, supporting clients in all elements of their ongoing compliance with current Health and Safety legislation and best practices.
* Conduct fire risk assessments as required.
* Build and develop key professional relationships with clients.
* Contribute to the development and implementation of new added value services, including Health and Safety training and Fire Risk Assessments.
* Support clients on Health and Safety standards and best practice affecting their business.
* Provide a minimum of quarterly touch points and feedback to clients following visits or support calls.
* Record all client interaction on internal CRM system.
* Act as the out of hours Health and Safety advisor on a rotation basis, via our 24/7 helpline.
* Proactively identify new business opportunities and additional services in line with personal and department KPIs, arranging for quotations to be sent to clients.
* Liaise and communicate with all other departments.
Qualifications & Experience
* As a minimum qualified at NEBOSH General/NCRQ/NVQ Level 3
* You will ideally hold TechIOSH and actively working towards or be willing to work towards ‘Chartered’ status, to demonstrate your commitment and passion within your field.
* Hold a relevant fire safety qualification (NEBOSH Fire Certificate/Diploma or equivalent) and be familiar with the PAS79 fire risk assessment document.
* Ideally have a minimum of two years’ work experience within a front-line Health and Safety role.
* Good working knowledge of Microsoft 365 and other H&S auditing software packages.
Teamwork and Communication
* Proactively support your colleagues with changing workload and demands.
* Provide a positive and professional image to both internal and external organisations.
* Support our sales team when requested to assist in securing new business. Proactively seek opportunities to highlight additional services to existing and new clients.
* Share relevant client information, skills, and knowledge with colleagues.
* Deliver training sessions for clients and internal colleagues as appropriate.
* Have strong written and verbal communication, interpersonal, organisational, and time management skills which are vital to the role.
* Bringing a strong commitment to delivering exceptional customer service and build vital partnerships with our clients is essential to this role.
* Be a strong ambassador for Kingfisher Professional Services, being able to build and maintain excellent and productive relationships with clients and colleagues alike.
This role will require travel on a regular basis to client sites for review appointments. Flexibility to travel as overnights stays may be necessary
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