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Healthcare Customer Service Advisor

Job Posted: 6 hours ago

Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: York, North Yorkshire

Expire in: a month

Job Description

Are you experienced within customer services and looking to further your career?

Do you currently work in hospitality or retail and would like to get into an office based role?

Would you like to join a fun and dynamic team where you will be provided the best training and progression opportunities?

Then we would love to hear from you!

Client Details

Are you experienced within customer services and looking to further your career?

Do you currently work in hospitality or retail and would like to get into an office based role?

Would you like to join a fun and dynamic team where you will be provided the best training and progression opportunities?

Then we would love to hear from you!

Description

As a Healthcare Customer Service Advisor you will be supporting members with a range of queries in relation to their services they have with the business.

The role will be extremely varied including processing of claims and gathering all necessary information alongside booking appointments with healthcare professionals and providing updates ensuring excellent guidance to members during their healthcare enquiry. 

You will be mainly corresponding with customers over the telephone this will be inbound and outbound calls and will communicate over email and occasionally other platforms if required. 

If you are passionate about helping and supporting customers want to join an exceptional business in York which will invest in you from day please apply now!

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality and care

A confident telephone manner and excellent communication skills 

A caring and empathetic nature and able to deal with occasionally difficult conversations 

Resilience and a positive can do attitude 

Able to work in a fast paced environment 

An excellent team player 

Job Offer

Salary of £26000+ reputable healthcare business+ central location in York+ full training provided+ structured career path in place+ superb offices and facilities+ excellent benefits package+ generous holiday allowance and option to buy and sell+ free gym on site+ hybrid working+ discounts of all major retailors+ no shift patterns or weekends+ Monday to Friday 9am-5pm+ excellent team and culture+ regular socials and events+ opportunity to participate in community and charity based projects+ immediate interview

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Healthcare Customer Service Advisor job near me in York, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!