Hiring Now: Help Desk and Switchboard Operator Near You – Apply Today!
Your Next Help Desk and Switchboard Operator Job Starts Here – Apply Now!
Help Desk and Switchboard Operator
Job Posted: 16 hours ago
Salary: £ 12.6 - 12.6 / Hour
Job Type: Temporary
Location: Canterbury, Kent
Expire in: a month
Job Description
Become a Vital Part of Our Hospital Support Team!
Are you a customer service professional with a calm and helpful demeanor? Randstad is looking for a dedicated Help Desk & Switchboard Operator to join the busy and friendly team at 2Gether Support Solutions. This is a temporary role that offers a unique opportunity to play a key part in the smooth running of hospitals across East Kent.
The Role
As a Help Desk & Switchboard Operator, you will be the first point of contact for staff, patients, and visitors. You'll perform a vital role in providing professional and timely services in a fast-paced hospital environment.
Your responsibilities will include:
Handling Communications: Receiving, directing, and managing all incoming calls, including emergency and alarm calls, in line with NHS policies.
Operating Systems: Managing paging systems, issuing pagers to staff, and maintaining telephone records and on-call rosters.
Providing Support: Receiving help desk calls, dispatching jobs to relevant departments, arranging non-patient transport, and reporting system failures.
Customer Service: Liaising with various hospital departments and providing a helpful and professional service to everyone you interact with.
Important Information
Position: Help Desk and Switchboard Operator
Hourly Rate: £12.60
Contract: 6+ months, with weekly pay through Randstad
Hours: This is a full-time, 24/7 rota, including night and weekend shifts. Flexibility is essential.
Location: East Kent hospitals
About You
We are looking for someone with a flexible and can-do attitude who is committed to providing excellent customer service.
Experience: Previous help desk or switchboard experience is a significant advantage.
Skills: You must have strong communication skills, excellent IT skills (including Microsoft Office), and the ability to learn new systems quickly.
Temperament: You are able to handle emergency and high-pressure situations with a professional and calm approach.
Knowledge: Knowledge of the local area and common medical terminology is a plus.
Transport: Access to your own transport is an advantage due to the location of the hospital.
Why Work with Randstad?
Training & Development: All necessary training will be provided, with opportunities for further development.
Exclusive Benefits: Access to great discounts with top high street retailers and our Employee Assistance Programme.
Career Opportunities: This role provides long-term work opportunities and competitive pay.
If you are a proactive and reliable individual who thrives in a dynamic environment, we encourage you to apply now!
If you are interested please click apply now or call on (phone number removed) and ask for Redhima or email for more information!
Randstad Business Support is acting as an Employment Business in relation to this vacancyBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Help Desk and Switchboard Operator job near me in Canterbury, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).