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Help Desk Technician

Job Posted: a day ago

Salary: £ 26,300 - 26,300 / Annum
Job Type: Permanent
Location: Nottingham, Nottinghamshire

Expire in: a month

Job Description

An IT Support company has need for an Help Desk Technician. The role focuses on diagnosing and resolving common technical problems, delivering excellent customer service, and escalating more complex issues when required. This position is ideal for individuals looking to build a career within IT support and technical services.

Duties:

  * Act as the first point of contact for IT support queries via phone, email, ticketing systems or remote access tools

  * Diagnose and resolve common hardware, software, and connectivity issues

  * Provide troubleshooting support for desktops, laptops, mobile devices, printers and peripherals

  * Support users with operating systems, email, cloud applications and basic network issues

  * Log, track and manage support tickets accurately in line with service level agreements (SLAs)

CANDIDATE REQUIREMENTS

  * Interest in IT, technology, or digital careers

  * Great communication skills

  * Basic IT knowledge or personal use of technology

  * Strong attention to detail and record‑keeping skills

  * Willingness to learn new technologies, systems and processes

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Help Desk Technician job near me in Nottingham, Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!