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Helpdesk Administrator - Brierley Hill
Job Posted: 2 hours ago
Salary: £ 13 - 15 / Hour
Job Type: Contract
Location: Brierley Hill
Expire in: a month
Job Description
Role: Helpdesk Administrator
Area: Brierley Hill
Type: Contract
Pay Rate: £13 - £15 per hour - DOE
Duties:
Provide the overall key administration management to the contract
• Manage the contract(s) email inbox and distribute documents where necessary (such as filing and sending relevant documents to relevant persons for review if required
• Manage the contract(s) calendar to ensure contractors are booked in effectively with relevant documents (RAMS)
• First point of call for contractors to attend site and carry out Planned Maintenance and book them into the sites when/where required
• Proficient IT skills; with the ability to use various computer packages confidently, including SAP, Maximo, Excel and Word.
• Assist with producing data and collating figures, relevant documentation and financial information is at hand for customer meetings/reports.
• Distribution of PPM’s to the Maintenance teams and pursue completion of such works
• Raising Corrective Works on the back of Planned Maintenance carried out and manage the progress
• Responsible for reviewing the Contract Deliverables Schedule, the Performance Parameter Schedule and generating and reviewing the Helpdesk Report to determine compliance on a monthly basis.
• Maintain adequate records of Planned/Reactive Corrective Works
• Liaising with suppliers and sub-contractors, chasing outstanding invoices for completed works.
• Collates programmed maintenance-related data to inform the development of each Schedule of Programmed Maintenance, each quarterly review and each monthly invoice.
• Preparation of monthly applications, detailing contract spend on breakdown works and extra to contract works.
• Raising of Purchase Orders and Ensure invoices are received and Goods Receipting in the appropriate manner using COUPA
• Raising of contractor monthly Invoices
• To work with the client SHEQ team to ensure compliance with all Health and Safety & CDM regulations and obligations and to assist with entering Near Miss, Safety Observations and Accidents on the portal.
• Providing technical support to the Operations Manager and Technical Manager on technical matters
• Ability to multi-task and manage own workload in a growing organisation
• To produce billing information
• Approval/payment of suppliers
• Monitoring and controlling of sub-contractors including completion of sub-contractor inspections / audit to ensure SHEQ standards are achieved.
• Prepare spreadsheets showing current progress of various processes and spends (Trackers)
• Submission of costs within contract guidelines
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