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Helpdesk Administrator
Job Posted: 4 hours ago
Salary: £ 15 - 16.53 / Hour
Job Type: Temporary
Location: Preston, Lancashire
Expire in: a month
Job Description
We are seeking a Helpdesk Administrator to provide excellent customer service and support within the Energy & Natural Resources industry. This temporary role requires strong organisational skills and the ability to manage administrative tasks effectively in a fast-paced environment.
Client Details
This opportunity is with a medium-sized organisation operating within the Energy & Natural Resources sector. The company focuses on delivering efficient and reliable services to its clients while maintaining a professional and supportive work environment.
Description
Respond to customer queries and requests through phone and email in a timely manner.
Maintain accurate records of customer interactions and update the internal system accordingly.
Assist in scheduling and planning service appointments.
Monitor and prioritise the helpdesk queue to ensure smooth operations.
Generate reports and provide updates to the management team as required.Profile
A successful Helpdesk Administrator should have:
Previous experience in customer service or helpdesk roles.
Strong communication and interpersonal skills.
Proficiency in using computer systems and software for reporting.
Ability to multitask and prioritise work efficiently.
A keen eye for detail and accuracy in completing tasks.
Problem-solving skills and a proactive approach to challenges.Please note we are not able to accept applications of candidates who have notice to serve.
Job Offer
Temp to perm opportunity.
Competitive hourly rate & weekly pay.
Free on-site parkingBefore You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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