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Helpdesk Administrator
Job Posted: 21 days ago
Salary: £ 16.9 - 16.9 / Hour
Job Type: Permanent Contract
Location: West End, Bracknell Forest
Expire in: 6 days
Job Description
My client is a leading Facilities company looking for an experienced administrator. You will have knowledge of working within a Facilities environment and be able to hit the ground running.
Our client is looking for a contract admin.
Mon - Fri 8am - 5pm
Essentials
* Must have experience working in a Building Maintenance company or Facilities industry
Duties:
* Reactive Jobs
* Closing PPMS
* Scheduling engineers
* Production of valuations and presentation of results
* Quote logging and processing
* Collating timesheets from engineers, chasing and checking quality of data
* Contract set-up (PPM / System support)
* Application billing preparation
* that they are processed for payment correctly according to the contract terms, specification and schedule of rates
* Responsible for all quotations and estimates – ensuring that they are processed for payment correctly according to the contract terms, specification and schedule of rate
* Chasing and escalation within the regions all SLA & KPI breaches
* Co-ordination of Site Audits
* Co-ordinate monthly meetings and reviews generally
* PPM & Reactive Works Reporting
* Liaising with regional team over client requirements for scheduling ad-hoc works
* Collation of stats for invoicing (reactive and ppm’s)
* Validation of all reactive charges submitted by the regional teams
* Valuation of all quotations/estimates submitted by the regional teams
* Assisting colleagues with the team where necessary
* Co-ordinate Audits on behalf of Regional Managers
* Co-ordinate monthly meetings and reviews generally
* Experience in delivering high-class customer service
* An excellent telephone manner is essentialBefore You Apply
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Looking for your next career move? Join a top company hiring Helpdesk Administrator job near me in West End, Bracknell Forest! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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