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Helpdesk Administrator
Job Posted: 3 hours ago
Salary: £ 25,500 - 26,500 / Annum
Job Type: Permanent
Location: Paisley, Renfrewshire
Expire in: a month
Job Description
Are you an organised, proactive administrator with experience in Facilities Management? We’re working with a leading FM business in their search for a Helpdesk Administrator to join their team based in Paisley.
This is a full-time, permanent opportunity offering a great working environment, clear processes, and the chance to be part of a growing business.
Key Responsibilities:
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Manage the helpdesk inbox and handle inbound calls from clients and engineers
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Log and schedule reactive and planned maintenance jobs
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Assign and track work orders, ensuring SLA compliance
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Liaise with engineers and subcontractors to ensure timely job completion
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Update CAFM systems and maintain accurate records
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Provide administrative support to the wider operations team
What We're Looking For:
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Previous experience in a similar helpdesk or administrative role (FM experience preferred)
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Excellent communication and organisation skills
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Comfortable working in a fast-paced environment with strong attention to detail
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Confident using MS Office and CAFM systems
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A proactive team player with a professional approach
What’s on Offer:
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£26,500 annual salary
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40 hours per week, Monday to Friday
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Permanent role with a stable and supportive FM company
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Opportunities to develop within the business
Apply now to join a reputable FM team and play a key role in delivering excellent service to clients across the regionBefore You Apply
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Looking for your next career move? Join a top company hiring Helpdesk Administrator job near me in Paisley, Renfrewshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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