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Helpdesk Administrator
Job Posted: 6 days ago
Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Milton Keynes, Buckinghamshire
Expire in: 22 days
Job Description
Helpdesk Administrator – Hybrid - Milton Keynes
We are currently seeking a Helpdesk Administrator to work with our exciting financial security client located in Milton Keynes, UK.
The selected Helpdesk Administrator will be mainly responsible for:
* Coordinating and provide full customer admin support within the Care Centre.
* Planning engineers’ routes and provide job completion information to customers
Your role will involve the following deliverable tasks:
* Provide initial telephone or email contact for all customer enquiries and logging all job details into IT system.
* Plan engineers’ routes according to SLA requirements.
* Support engineer and parts dispatch teams.
* Job completion confirmation & provision of information to customers.
Skills/experience required:
* 3 years’ professional experience
* Competent with Outlook‚ Word and Excel
* Excellent Time Management and good communication skills
* UK and NOI geographical knowledge
Please apply for more detailsBefore You Apply
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