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Helpdesk Administrator
Job Posted: 17 hours ago
Salary: £ 25,000 - 28,000 / Annum
Job Type: Permanent
Location: KT20, Kingswood, Surrey
Expire in: a month
Job Description
Helpdesk Administrator
* £25,000 - £28,000
* Based in Kingswood
* Excellent benefits
Overview:
We are recruiting on behalf of a well-established and respected company based in Kingswood for an enthusiastic and proactive Helpdesk Administrator. This is an exciting opportunity for someone with excellent customer service skills and a friendly, professional approach. You’ll be a key part of a close-knit team, where strong communication and a positive, can-do attitude are essential—along with a healthy sense of humour and the ability to enjoy office banter while getting the job done.
Key Responsibilities:
* Plan and manage engineers’ daily work schedules, including both reactive and preventative maintenance tasks
* Handle general administrative duties such as reviewing reports, filing, and ordering parts using the company system
* Provide first-line support to customers via phone and email, responding to queries in a timely and professional manner
* Upload and allocate documents to online systems, ensuring all records are accurate and up to date
* Manage diaries and coordinate appointments
* Prepare documentation for site audits
* Support with administrative tasks including expense forms, tracking holidays/sickness, and managing vehicle service bookings
What We’re Looking For:
* Previous experience in a scheduling or coordination role is desirable, though not essential
* Strong interpersonal skills—confident, polite, and well-mannered
* IT literate with a good working knowledge of Microsoft Office
* Educated to GCSE level (Grade C or above in English and Maths)
* Full UK driving licence required due to the location of the officeBefore You Apply
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Looking for your next career move? Join a top company hiring Helpdesk Administrator job near me in KT20, Kingswood, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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