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Helpdesk Co-ordinator
Job Posted: a day ago
Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: St. Albans, Hertfordshire
Expire in: a month
Job Description
Our client is looking for a number of Help Desk Co-ordinators to join this social company based on the outskirts of Albans
Your day to day duties include taking inbound calls, or reacting to emails, assigning engineers to call out for maintenance type issues. You will be expected to assign the right type of engineer depending on the issue and be comfortable with UK geography. It's very important that the workers use their time efficiently.
You will be IT literate, be friendly, be able to make decision and take ownership of any issues, as well as have exceptional customer service and admin skills. You will have an eye for detail and possess a proven ability to work under pressure.
Hours are Monday to Friday 8.30am to 5.30pm with an hour for lunch.
The company offer a salary of up to £28000pa and offer a number of social engagements including drinks, pizza and quiz afternoon/nights. There is also the added bonus of free car parking.
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