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Helpdesk Coordinator

Job Posted: 14 days ago

Salary: £ 14 - 14.5 / Hour
Job Type: Contract
Location: BS37, Nibley, South Gloucestershire

Expire in: 14 days

Job Description

We are looking for an organized and proactive Helpdesk Coordinator to join our clients team.

In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly.

Key Responsibilities

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    Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service.

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    Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs.

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    Inventory Tracking: Monitor stock and inventory levels according to contract requirements.

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    Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient.

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    Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes.

What We Are Looking For

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    Previous experience in a helpdesk, customer service, or admin role.

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    Strong communication skills and a professional phone/email manner.

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    Excellent time-management skills to handle a busy 08:30 to 17:00 shift.

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    A reliable team player who enjoys problem-solving

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Helpdesk Coordinator job near me in BS37, Nibley, South Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!