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Helpdesk Engineer
Job Posted: 2 days ago
Salary: £ 35,000 - 60,000 / Annum
Job Type: Permanent
Location: Needham Market, Suffolk
Expire in: a month
Job Description
Helpdesk Engineer
Needham Market
Up To £60, 000, depending on experience
Join a leading MSP, where your proactive mindset and strategic thinking will shape the future of IT.
We're looking for a results-driven IT Helpdesk Engineer to lead the development and support of our client's IT systems-with a strong emphasis on compliance. If you're an IT professional ready to move beyond reactive support and into a more strategic, impactful role, this is your opportunity.
The role of IT Helpdesk Engineer will include:-
Recommending and implement tools to improve IT performance and compliance posture.
Assess IT practices, identify gaps, and implement remediation plans aligned with ISO and regulatory standards.
Proactive IT Management by monitoring systems, develop maintenance strategies, and drive risk-reduction initiatives.
Maintain accurate system documentation and update IT policies in line with compliance needs.
Educating staff on IT security and compliance best practices.
To be considered for the role of IT Helpdesk Engineer, you should have:-
Proven hands-on IT support or systems experience
Understanding of IT infrastructure, networking, and systems admin
Exposure to IT audits, risk assessments, or compliance frameworks
Strong problem-solving, documentation, and communication skills
Experience with ISO audits or related compliance processes
Familiarity with internal control environments and documentation standards
This role offers you the chance to:-
Work closely with your clients, visiting them to understand their current standards
Step into a strategic role with real impact on IT and compliance standards
Work on projects that drive operational improvement and risk reduction
Gain exposure to industry best practices and continuous improvement methodsBefore You Apply
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Looking for your next career move? Join a top company hiring Helpdesk Engineer job near me in Needham Market, Suffolk! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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