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HGV Compliance Administrator
Job Posted: 10 hours ago
Salary: £ 14 - 14 / Hour
Job Type: Temporary
Location: Derby
Expire in: a month
Job Description
Certain Advantage is hiring for a temp HGV Administrator in Derby. Great rate of pay and a fantastic location with free parking on site.
Job Title: HGV Administrator
Location: Derby
Pay Rate: £14.00 per hour
Contract Type: Temporary (3 months) – Potential to go permanent
Working Hours: Full-time, 37.5 hours per week
Schedule: Monday to Friday, 8:45am – 5:15pm
Start Date: ASAP
Role Overview:
We are seeking a highly organised and proactive HGV Administrator to support a key operations team in Derby. This temporary role offers an excellent opportunity to contribute to a fast-paced environment while developing valuable experience, with potential for a permanent role for the right candidate.
Key Responsibilities:
Accurately log and monitor HGV Assist incidents from report through to resolution, ensuring minimal vehicle downtime.
Collaborate with operations teams to resolve incidents efficiently, maintaining high levels of customer satisfaction.
Develop and maintain strong working relationships with customers, providing regular progress updates and tailored reports.
Investigate and resolve any customer disputes, ensuring thorough documentation and reducing the risk of recurrence.
Maintain accurate, compliant records in line with the company Management System.
Continuously review and improve internal processes, suggesting and implementing enhancements to boost operational efficiency.
Ideal Candidate Profile:
Experience in an administrative or logistics support role, ideally related to transport or HGV operations.
Strong communication skills and confidence handling queries from both internal teams and external clients.
Highly organised with a keen attention to detail.
Strong problem-solving skills and a proactive approach to tasks.
Handling a high volume of phone calls.
Comfortable using Microsoft Office and internal systems for tracking and reporting.
Why Apply?
Competitive pay at £14.00 per hour
Immediate start available
Opportunity to secure a permanent role
Gain hands-on experience in a respected organisation
Office-based role with a supportive team culture
Working with Certain Advantage
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