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HGV Service Advisor
Job Posted: 9 hours ago
Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Croydon, Greater London
Expire in: a month
Job Description
Our client is a well-known and reputable HGV dealership. Currently they are seeking a Service Advisor / HGV Service Advisor / Automotive Service Advisor to join their busy depot.
Key duties and Responsibilities
* To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact.
* To greet customers in a friendly, professional and courteous manner.
* To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception.
* To give repair estimates and price quotations and offer repair suggestions.
* Register new vehicles
* Ensure invoices and taxing vehicles are completed accurately and on time.
* Locate unavailable items from other suppliers and arrange for delivery or pass order to stock control.
* Handle all internal and external customers and suppliers with courtesy.
* Adhere to Health & Safety Policies and Procedures at all times.
Preferred Qualifications and Experience
* Excellent communication and interpersonal skills.
* Ability to work under pressure.
* Previous experience in a Parts or Service advisor role.
* You must be PC literate with a working knowledge of administration procedures.
* Have an understanding of the commercial vehicle after market operation.
Hours of work
M-F :8:00-17:30
1 in 2 Saturdays 8:00- 12:00 OT Rate
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