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Hire Controller

Job Posted: 9 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Camberley, Surrey

Expire in: 18 days

Job Description

Hire Controller - Plant Hire

Ascot (SL5) & Milford (GU8)

Monday - Friday | 7:00am - 5:00pm (45 hours per week)

We are currently recruiting for a Hire Controller to support operations across two busy plant hire depots in Ascot and Milford. This is a fast-paced and varied role, ideal for someone who enjoys balancing customer service with logistics and operational coordination.

The Role

As Hire Controller, you will be at the centre of depot operations, ensuring the smooth coordination of hire orders, transport, and customer communication.

Key responsibilities include

Managing customer enquiries in person, over the phone, and via email
Processing hire orders and sales for tools and plant equipment
Providing product advice and building strong customer relationships
Coordinating daily driver schedules to meet customer requirements efficiently
Supporting transport planning, including deliveries and collections
Assisting with deliveries during peak periods when required
Monitoring driver performance, timekeeping, and holiday schedules
Ensuring all vehicles are maintained, serviced, and MOT compliant
Maintaining accurate records and supporting KPI performance
Ensuring the depot is clean, organised, and operating safely
Supporting stock control and merchandising of sales goods
Participating in promotional activities and depot initiatives 

About You

We are looking for a proactive and organised individual who thrives in a busy hire environment.

You will have

Previous experience in plant hire, tool hire, or a similar operational role
Strong communication and customer service skills
Good understanding of logistics and transport planning
The ability to prioritise workloads and work under pressure
A high level of attention to detail and accuracy
Strong IT skills and confidence using operational systems
A team-focused approach with the ability to use your own initiative
A commitment to health & safety and delivering excellent service 

What's on Offer

Full-time, permanent position
Monday to Friday working hours (no weekends)
A varied and hands-on role across two depotsOpportunity to develop within a growing business

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. 

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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