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Hire Desk Controller
Job Posted: 21 hours ago
Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: Great Dunmow, Essex
Expire in: a month
Job Description
Hire Desk Coordinator / Hire Administrator / Plant Hire Office Assistant - £30,000-£32,000 + Bonus & Benefits
Are you organised, proactive, and looking for a role where your office and customer service skills are valued?
We are recruiting on behalf of a leading plant hire business for a Hire Desk Coordinator, Hire Administrator, or Plant Hire Office Assistant to join their growing team.
If you have experience in office administration, customer service, or hire operations this could be the perfect role for you.
Key Responsibilities
Manage incoming calls and emails professionally and promptly, handling enquiries, quotations, and customer queries.
Support scheduling and dispatching of equipment to ensure timely delivery and collections.
Maintain accurate records of hires, returns, and inventory levels.
Develop and maintain strong relationships with customers, suppliers, and colleagues.
Collaborate with the operations team to ensure all equipment is well-maintained and ready for hire.
Assist with month-end processes including customer invoices and statements.
Support purchase order processing, including supplier invoices and statements.
Required Skills & Experience
Some office experience; experience in a plant hire or hire desk environment is a plus but not essential.
Experience with hire systems such as Insphire or Syrinx is beneficial.
Strong organisational and multitasking skills.
Excellent verbal and written communication.
Proficient in Microsoft Office (Word, Excel).
A proactive, can-do attitude and a strong focus on customer service.
Salary & Benefits
£30,000 - £32,000 per year
Two discretionary bonuses per year
Private healthcare
Death in service (2x salary)
Pension scheme
25 days annual leave plus bank holidays
Monday-Friday, 8am-5pm
This is a business that invests in its people. There are excellent opportunities for training, development, and long-term career progression within the hire and plant sector.
How to Apply
If you are motivated, organised, and ready to take your career to the next level, apply today.
Alecto Recruitment will review your application and be in touch within 24-48 hours.
INDHP If you would like to know more about this position, then please forward your CV to (url removed) immediately. If you would like to discuss this position, please call (phone number removed) and ask to speak to Chloe.
Please note Alecto Recruitment are acting as an employment business in relation to this vacancyBefore You Apply
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