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Hire desk controller

Job Posted: 36 minutes ago

  • Salary: £ 30,000 - 35,000 / Annum

    Job Type: Permanent

  • Location: Ashby-de-la-Zouch, Leicestershire

Expire in: a month

Job Description

Are you an organised, customer-focused professional with experience in the equipment rental or service industry? Do you thrive in fast-paced environments and enjoy delivering excellent customer experiences? If so, this job may be for you. About the Role: As a Hire Desk Controller, you will be a key part of the Hire Desk department—supporting Sales and Operations to ensure every customer interaction is seamless. From coordinating equipment deliveries to managing contracts and supporting invoicing, your role is crucial in keeping operations running smoothly and customers satisfied. What You will be doing: ✔ Accurately manage contracts, allocations, and invoicing through the ERP system ✔ Coordinate equipment deliveries, collections, and regular fuel drops ✔ Handle customer enquiries across phone, email, and web platforms ✔ Support Sales with quotes, credit referencing, and customer onboarding ✔ Maintain accurate records, purchase orders, and end-of-hire data ✔ Collaborate with Operations to deliver proactive customer communication ✔ Uphold ISO 9000:1 standards for contract administration What We’re Looking For ✅ A team-oriented, energetic and self-motivated individual ✅ Strong communication and relationship-building skills ✅ Organised with excellent attention to detail ✅ Experience in customer service within a service-driven industry ✅ Prior use of rental or contract management software ✅ Good MS Office skills Desirable (but not essential): • Knowledge of power generation or industrial plant equipment • Cost awareness or previous budget responsibility • Experience in planning or coordination • Sales administration exposure

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Looking for your next career move? Join a top company hiring Hire desk controller job near me in Ashby-de-la-Zouch, Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!

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