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Hire Manager

Job Posted: 22 days ago

Salary: £ 36,000 - 36,000 / Annum
Job Type: Permanent
Location: Kettering

Expire in: 5 days

Job Description

NEW ROLE ALERT 

Hire Manager

Location: Kettering area, Northamptonshire

Reporting to: National Hire & Sales Manager
 Salary: £36k
 Hours: Monday to Friday, 40 hours per week (flexible between 07:00 – 18:00). Additional hours may be required to fulfil the needs of the role.

About the Role

Interaction Recruitment is proud to be recruiting on behalf of our client for an experienced and driven Hire Manager to join their growing short-term hire function.

This is an exciting opportunity to take ownership of a busy hire operation, leading a team and ensuring excellent service delivery across the UK. You will play a key role in managing day-to-day hire activities, supporting customers, and driving operational efficiency.

Key Responsibilities

As Hire Manager, you will:

Work collaboratively with the Hire Desk team to support hire operations nationwide
Manage the day-to-day activity of a hire department, ensuring high levels of customer satisfaction
Oversee all aspects of short-term hire including scheduling, customer communication, transport bookings, quotations, and invoicing
Lead and support the team to ensure all hire administration is accurate and completed on time
Build and maintain strong relationships with suppliers, identifying cross-hire opportunities
Develop strong customer relationships and resolve issues quickly and effectively
Take ownership of day-to-day operational challenges
Work closely with Service and Sales teams to ensure a seamless customer experience
Ensure compliance with internal CRM systems and support ongoing process improvements
Develop, mentor, and support team members to achieve business objectives and KPIs
About You

The ideal candidate will have:

Extensive knowledge and experience within forklifts, materials handling equipment, or plant hire
A proactive and customer-focused approach
Strong organisational and administrative skills
Excellent communication skills, both telephone and face-to-face
Experience using Microsoft 365 and ERP/CRM systems (e.g. Protean)
Proven experience managing a team
Previous experience within the materials handling service or hire industry (essential)
What’s on Offer

Competitive salary
24 days holiday + bank holidays
Statutory pension contribution
Career development opportunities – our client is committed to investing in their people
Company social events
Wellbeing initiatives, including group fitness sessions
Additional employee perks and benefits
Apply Now

If you are an experienced Hire professional looking to take the next step in your career, we would love to hear from you.

Interaction Recruitment is acting as an employment agency on behalf of our client.

INDKTT

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Hire Manager job near me in Kettering! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!