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HMCTS - PSR2 AO Roles - East London
Job Posted: 15 hours ago
Salary: £ 15.59 - 15.59 / Hour
Job Type: Temporary
Location: East London, London
Expire in: a month
Job Description
Admin Officer
Contract: March 2026
Salary: £15.59 per hour
Location: East London
5 days' work setting
This is a temporary contract role until March 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a five-month duration with a possible extension offering 5 days in office work setting and a London location. (Canary Wharf)
Job Description:
This is a brilliant opportunity for candidates to work as an admin officer on behalf of our client. East London Family Court as an Administrative Office to support the admin team by processing family work and data input, case creation, orders, court clerking, correspondence and any other family work task including general admin duties
Key Responsibilities:
Administration
Preparing papers and files for court, tribunals, hearings and meetings
Producing court/tribunal documents
General photocopying and filing
Creating and updating records on in-house computer system and data input
Post opening and dispatch
Booking, preparing and organising meeting rooms, supporting training courses and other group activities
Preparing meeting agenda, joining instructions, handouts etc
Drafting
Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions
Operations
Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date
Assisting court users, supporting listing and rota management, checking files
Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
Handling counter (face to face), written and telephone enquiries
To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive
To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects
To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles
Processing Casework
Including standard documentation and information, court orders, claims, fines and fees, legal aid
Resulting courts accurately, interpreting accurately the information required on a court file
To work to workload targets in terms of throughput and accuracy
Checking and Verifying
Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
Ensuring compliance and administration documentation meet quality standards
Role holders may be required to cross check and validate work completed by colleagues
Collecting and Assembling Information
For returns, results, accounts, statements, warrants, statistical analysis, reports etc
Work may require interpretation of source materials, preparation of bundles, chasing
Role holders will need to modify and adjust information and make decisions to allow work to be completed
Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required
Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or
enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide
excellent customer service
To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that groupBefore You Apply
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