Hiring Now: Home Ownership Manager Near You – Apply Today!
Your Next Home Ownership Manager Job Starts Here – Apply Now!
Home Ownership Manager
Job Posted: 6 minutes ago
Salary: £ 34 - 38 / Hour
Job Type: Temporary
Location: Wiltshire
Expire in: a month
Job Description
We're looking for a proactive and experienced Home Ownership Manager to lead a Home Ownership Team for a Housing Association based in the South West on a temp to perm basis. This is a key leadership role, ensuring services are not only compliant and efficient, but also truly customer focused. This role is mostly working from home with occasional visit to the office and on patch.
As a Home Ownership Manager you'll be:
Provide day-to-day line management of the Home Ownership Team, ensuring delivery of a high-quality and efficient service
Motivate and develop staff through regular one to ones, performance appraisals, and team meetings
Promote a culture of openness, accountability, and customer focus
Oversee the delivery of key services including leasehold management, Section 20 consultations, and commercial lease arrangements
Ensure compliance with all relevant housing legislation and best practice
Support policy development and continuous service improvement
Manage delegated budgets, ensuring value for money
Work closely with internal teams such as Sales & Marketing, Resales, Asset Management, and Property Investment to provide seamless customer experiences
Represent external meetings, sector events and, where necessary, in court proceedings
Lead on customer satisfaction monitoring, feedback, and service enhancement
As a Home Ownership Manager we're looking for:
Experience managing a customer-facing team within housing or a related field (essential)
Strong communication and problem-solving skills (essential)
Proven ability to work with vulnerable or challenging customers, achieving positive outcomes
Sound understanding of leasehold and home ownership services
Reasonable IT skills and confidence using digital tools
A housing qualification or CIH membership (desirable but not essential)
Experience of leading service improvements and managing change
Budget and resource management experience
As a Home Ownership Manager you'll bring:
You'll be a confident, compassionate leader with a strategic mindset and a deep commitment to customer service excellence. You'll enjoy coaching and empowering your team, managing performance positively, and working collaboratively with internal and external stakeholders.
If you're interested in this Home Ownership Manager role please apply bellow or email Rio, (url removed)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Home Ownership Manager job near me in Wiltshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).