Hiring Now: Homeless & Housing Solutions Advisor Near You – Apply Today!
Your Next Homeless & Housing Solutions Advisor Job Starts Here – Apply Now!
Homeless & Housing Solutions Advisor
Job Posted: 11 hours ago
Salary: £ 22.11 - 22.11 / Hour
Job Type: Contract Temporary
Location: Redditch, Worcestershire
Expire in: a month
Job Description
Overview:
We’re seeking an experienced Homelessness & Housing Solutions Advisor to join the Housing, Communities, Environmental & Planning directorate. This hybrid role (two days per week onsite in Redditch) focuses on delivering a high-quality, customer-centred homelessness prevention and housing advice service in line with the Housing Act 1996 (Parts VI & VII) and the Homelessness Reduction Act 2017.
Key Responsibilities:
*
Deliver a professional homelessness and housing-solutions service focused on prevention and relief of homelessness.
*
Provide front-line advice and triage, managing customer approaches both face-to-face and by telephone.
*
Secure temporary accommodation in emergency homelessness cases.
*
Promote self-service options and assist customers using digital housing systems such as Redditch Home Choice.
*
Administer and maintain the housing register, ensuring fair and transparent allocations.
*
Support performance reporting, data analysis, and service-improvement projects.
*
Build strong relationships with private-sector landlords, partner agencies, and internal teams to maximise housing options.
*
Ensure compliance with legislation, safeguarding, data protection, and Council policy.
Essential Requirements:
*
Minimum 3 years’ experience in homelessness, housing options, or related customer-advice services.
*
Sound knowledge of housing and homelessness legislation, including Parts VI & VII of the Housing Act and the Homelessness Reduction Act.
*
Proven ability to manage complex cases with empathy, professionalism, and attention to detail.
*
Confident communicator able to handle sensitive or challenging situations.
*
Competent using housing-management IT systems and digital application portals.
*
Onsite availability (2 days per week) in Redditch must be confirmed with candidates before submissionBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Homeless & Housing Solutions Advisor job near me in Redditch, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).