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Hospitality Manager
Job Posted: 11 hours ago
Salary: £ 32,298 - 32,298 / Annum
Job Type: Permanent
Location: Birmingham, West Midlands (County)
Expire in: a month
Job Description
Our client, one of the oldest theological colleges in England outside Oxford and Cambridge, is recruiting for a well experienced credible Hospitality Manager to join their team in Birmingham. The successful candidate will responsible for providing a welcoming environment for students, staff and guests to reflect the Foundation’s ethos of hospitality, care, and community.
They will manage the delivery of excellent hospitality services across the campus, including accommodation for residents and guests, catering and refreshments, and events and conferences.
They will lead a team of reception and housekeeping staff to ensure the smooth delivery of events and conferences alongside the needs of academic delivery on campus.
This is a full-time role, with some evening and weekend work during residentials and other events.
The postholder will also participate in an out-of-hours on-call rota.
Role Responsbiities
Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.
Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.
Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings
Maintain high standards of cleanliness, presentation, and service across all facilities
Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation
Draw up duty rotas for reception and housekeeping staff based on varying operational need.
Provide ongoing support, training, and development for team members.
Carry out line management responsibilities in line with the Foundation’s HR policies and procedures
Generate quotes for events and conferences in consultation with internal and external organisers
Liaise with academic and administrative staff to ensure smooth delivery of hospitality for teaching, residentials, events and conferences.
Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.
Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.
Monitor costs and implement efficiencies while maintaining quality.
Person Specification
Essential skills and experience
- Experience in hospitality management in a residential setting, ideally in a similar education or faith-based environment
- Strong interpersonal and communication skills
- Ability to lead and motivate a team
- A positive and collaborative approach to problem-solving
- Organised, proactive, and able to manage multiple priorities
- Commitment to Foundations core values within a broad ecumenical Christian context
Desirable skills and experience
- Understanding of a theological education / training for ministry environment
- Familiarity with safeguarding principles (NB. safeguarding training according to Queen’s policies and practices will be provided)
- Experience of working in a faith-based educational setting
Contact details
If you would like to talk to someone about this post before you apply, please contact Kathryn Wileman at Clover HR, our chosen recruitment partner on (phone number removed)
Applying for this post
Candidates are required to submit a CV with a covering letter must submit a brief covering letter, preferably detailing the below;
· What interests you about the role?
· Relevant skills and experience
· Your understanding of the organisation and the role
· Any relevant qualifications held
The closing date for applications is the 8th September and interviews will be scheduled for the week commencing 15th September.
Should you be shortlisted for the role and invited to interview you will be required to complete our internal application form, details of this and how to access will be provided by Clover HR at this stageBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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