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Hospitality Operations Manager

Job Posted: 11 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Woking, Surrey

Expire in: 17 days

Job Description

Our leading client is currently seeking an Operations Manager to join their friendly team on a permanent basis. The Operations Manager will be responsible for implementing standard operating procedures across all hotel departments, and overseeing hotel operations in the absence of the General Manager.

Key Responsibilities:

  * The Operations Manager will ensure effective performance management and contribute to the strategic business plan

  * Maximise revenue opportunities

  * Prioritise the customer experience by analysing guest feedback and implementing action plans.

  * Collaborate with department heads to lead recruitment efforts and foster team development

  * Promote a culture of service excellence

  * Delegate General Manager responsibilities as needed and ensure smooth hotel operations

Key Skills and Experience:

  * Proven experience and a successful track record of managing at HOD level

  * Strong leadership skills with the ability to motivate and manage a team

  * Extensive experience in creating and implementing strategies

  * The Operations Manager will be highly commercially driven

  * Highly motivated, enthusiastic, and a good team player

  * Experience managing a busy team to improve performance

FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions. Please contact us to discuss one of our many positions

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