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Hospitality Team Member - Bluewater Pop Up
Job Posted: a day ago
Salary: £ Competitive
Job Type: Permanent Temporary
Location: Greenhithe, Kent
Expire in: a month
Job Description
MDCV UK
MDCV UK has a vision to bring the finest English and Provençal wines to the UK market. We have a long history of producing award-winning Provence Rosé and English Sparkling Wines, with an extensive infrastructure, both in France and the UK. We will be the largest producer of wine in each of these regions by 2024, with a combined production of over 10 million bottles annually.
Our French estates span over 1,000 acres and are already established in many global markets, with sales of over 4 million bottles. In the UK, we are establishing the largest single vineyard site, based in Kent, and plan to be in full production from 2025.
As a business, we strive for innovation and use many cutting-edge techniques in our vineyards and winemaking. The ambition and scale of what we do allows us some of the most efficient operations in the world, while still producing high quality wine of award-winning standard.
We have a passion for sustainability and manage all our vineyards organically, while also employing pioneering techniques to minimise our impact on the environment, such as composting organic waste, harvesting rainwater and heating our sites using natural sources, such as ground source heat pumps.
While learning from our history and building for our future, we plan to revolutionise the English wine industry for the better.
Key Responsibilities
* Serve wine by the glass and bottle with flair and professionalism.
* Create a welcoming atmosphere for all customers.
* Engage customers with our products and brands, upselling to increase sales value.
* Process sales and payments accurately and efficiently.
* Maintain high standards of cleanliness and presentation.
* Operate opening and closing procedures to ensure security and brand quality consistency.
* Stay calm under pressure and deliver a luxury experience.
* Share ideas, energy, and enthusiasm with the team.
Requirements
* Excellent written and verbal communication and administrative skills.
* Fluent in English; French is an advantage but not essential.
* Ability to work independently and complete tasks within deadlines.
* Organised, dependable, and detail-oriented team player.
* Quick learner with a high sense of urgency.
* Passion for sales and outstanding customer service.
* Ability to work well under pressure.
* Full understanding of the product catalogue and current deals.
* Approachable and friendly personality.
* Clear communication skills and ability to resolve conflicts.
* Confidence in guest interaction and polished front-of-house experience.
* Flexible approach to hours, including evenings and all weekends.
* Eye for detail and pride in presentation and delivery.
Advantages
* Previous experience in retail, sales, hospitality, or tourism.
* Interest in the wine industry.
Benefits
* Be part of an exciting and disruptive English Sparkling wine producer.
* 25 days annual leave per year plus 8 bank holidays.
* Generous staff discount.
* Option to transition to a permanent role within the businessBefore You Apply
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