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Hotel General Manager - Cameroon (Africa)

Job Posted: 6 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Cameroon

Expire in: 21 days

Job Description

Kerry Robert Associates are delighted to be partnering with a hotel located in one of the most vibrant cities in Cameroon in the search for a General Manager.

The successful Hotel General Manager will ensure the optimal management of the real estate, financial, and human resources to offer a high quality experience to customers, and to guarantee the financial stability of the hotel.

Key responsibilities:

  * Develop and execute strategic plans to achieve revenue and profitability targets

  * Manage daily operations across all departments, ensuring service quality standards

  * Create and monitor departmental budgets while controlling operational costs

  * Recruit, train and develop staff while maintaining optimal staffing levels

  * Build relationships with guests and handle escalated complaints professionally

  * Analyse performance metrics and implement improvements based on data insights

  * Ensure compliance with health, safety and regulatory requirements

  * Collaborate with the Managing Director on improvements and property enhancements

The ideal candidate must have:

  * 5+ years of hotel management experience with leadership responsibilities in renowned international groups

  * Proven track record of achieving revenue targets and managing P&L statements

  * Strong knowledge of property management systems and hotel operations software

  * Excellent communication, leadership and interpersonal skills

  * Ability to work flexible hours, including weekends, evenings and holidays

  * Master's degree in hospitality or business

  * Experience with brand standards and quality assurance programs

  * Certification from hospitality associations or management training programs

  * Fluency in French and English is essential

Benefits

Salary: Depending on experience + bonus

Excellent benefits: Tax free salary plus performance bonuses, expat package and professional development opportunities

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