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Hotel Operations Manager
Job Posted: 5 days ago
Salary: £ 34,000 - 38,000 / Annum
Job Type: Permanent
Location: FK19, , Stirling and Falkirk
Expire in: 22 days
Job Description
Job Role: Hotel Operations Manager
Salary: £34,000 - £38,000 DOE
Location: Perthshire, Scotland
Type: Full-time Hours, Permanent
*Starting between November and December 31st*
Overview:
The Flavour Network is proud to be partnered with a highly regarded boutique hospitality group in Scotland, known for its exceptional food, unique style, and commitment to quality guest experiences.
We are seeking an experienced and dynamic Hotel Operations Manager / Food & Beverage professional to support and oversee the day-to-day running of a stunning boutique hotel. The successful candidate for the Hotel Operations Manager will lead by example, ensuring every aspect of the property operates smoothly, efficiently, and to the highest possible standards. The role of Hotel Operations Manager is ideal for a hands-on hospitality professional with strong leadership, operational, and financial management skills who thrives in a fast-paced, service-led environment.
Duties and Responsibilities for the Hotel Operations Manager:
* Take ownership of the hotel, ensuring an exceptional guest experience across all departments.
* Conduct regular inspections of guest rooms, public areas, and staff accommodation to maintain cleanliness, presentation, and compliance standards.
* Hold daily and weekly briefings with the General Manager, Heads of Department, and senior team to ensure clear communication and operational efficiency.
* Work alongside the Restaurant and Bar teams in service, supporting daily operations and covering management absences as required.
* Lead by example in food and beverage service, maintaining quality standards and ensuring targets are achieved, including a minimum GP of 76%.
* Manage and oversee hotel financial procedures including reconciliations, invoicing, purchasing, and rota budgets.
* Review and authorise orders, stock, and payroll in line with business targets.
* Promote and oversee events, corporate bookings, and private functions, ensuring professional coordination and delivery.
* Maintain full compliance with all Health & Safety, Fire Safety, Licensing, and Risk Assessment requirements.
* Ensure all staff certificates, records, and compliance documentation are accurate and up to date.
* Lead, train, and support department managers and staff, addressing any HR or performance issues in collaboration with the Operations and HR Manager.
* Conduct regular fire safety checks and maintain a high standard of safety awareness throughout the property.
* Monitor and manage financial reporting, ensuring any discrepancies are promptly investigated and resolved.
* Act as a visible and approachable leader throughout the hotel, engaging with guests and supporting teams as required.
* Continually identify opportunities to improve guest satisfaction, operational efficiency, and profitability.
Essential Requirements for the Hotel Operations Manager:
* Proven management experience within hotels, restaurants, or similar hospitality environments.
* Strong operational understanding across food and beverage, rooms, and events.
* Excellent financial awareness with experience managing budgets, payroll, and reporting.
* Confident, professional, and proactive leader with strong communication and people skills.
* Passionate about hospitality, with a focus on quality, detail, and guest satisfaction.
* Hands-on approach, comfortable working across departments to support service delivery.
What’s on Offer for the Hotel Operations Manager:
* Competitive salary with accommodation included.
* Opportunity to join a well-established and respected hospitality group.
* Supportive, people-focused culture offering autonomy and responsibility.
* Career development opportunities within a forward-thinking, growing businessBefore You Apply
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