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Housing Area Manager

Job Posted: 24 days ago

Salary: £ 54,410 - 54,410 / Annum
Job Type: Temporary
Location: Exeter, Devon

Expire in: 4 days

Job Description

BDS are recruiting a temporary Area Housing Manager to work with a housing association to support with the delivery of high‑quality, customer‑focused tenancy and neighbourhood management services across a dispersed area of around 5,500 general needs homes.
The role is predominantly hybrid/office based in Exeter, with regular travel across the Plymouth patch required
Main duties include but not limited to;
  * Lead, manage and motivate a team of Housing Officers to deliver effective tenancy and neighbourhood management services
  * Provide strong visible leadership, setting clear direction, maintaining a high‑performance culture and supporting staff development
  * Oversee tenancy management across the area, including tenancy breaches (non‑income/ASB), safeguarding concerns, hoarding, domestic abuse, tenancy fraud and unacceptable behaviour
  * Actively manage risk, ensuring compliance with internal controls, policies and legal requirements
  * Resolve customer complaints within agreed timescales, identifying trends and implementing service improvements
  * Work collaboratively with specialist internal teams and external partners to reduce tenancy failure and support sustainable communities
The ideal candidate will have;
  * Significant experience managing or leading teams within social housing or a related sector
  * Strong knowledge of tenancy and housing management, including tenancy breaches and customer engagement
  * Experience improving performance, managing change and delivering service improvements
  * Confident working with performance data, reports and KPIs
  * Good understanding of housing regulation, landlord and tenant law, and best practice
Salary; £54,410 per annum
Hours- Monday – Friday 9am- 5pm
YOU MUST BE A DRIVER WITH ACSESS TO A VEHICLE
Apply now for immediate consideration

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