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Housing Benefit & Council Tax Support Assessment Officer
Job Posted: 4 days ago
Salary: £ 18 - 20 / Hour
Job Type: Contract
Location: Leicestershire
Expire in: 24 days
Job Description
Role Overview
We're seeking an experienced and detail-driven Assessment Officer to manage all aspects of Housing Benefit and Council Tax Support. In this fully remote role, you'll process new claims, handle changes in circumstances, and administer Discretionary Housing Payments (DHPs). This is an excellent opportunity for someone who thrives in a structured, autonomous environment and is ready to join a motivated team.
Key Responsibilities
Process new claims for Housing Benefit and Council Tax Support efficiently and accurately.
Handle changes in circumstances throughout the claims lifecycle.
Administer Discretionary Housing Payments (DHPs) in line with policy and urgency.
Use OneRevs and Bens (Academy) systems to record, validate, and update case information.
Ensure compliance with current legislation, regulations, and internal procedures.
Provide clear communication with claimants-via email, phone, or online portal-regarding claim statuses and any follow‑up requirements.
Requirements
Prior experience in Housing Benefit and Council Tax Support administration.
Proficiency with OneRevs and Bens (Academy) systems.
Strong organisational skills and personal accountability.
Keen eye for detail; ability to maintain accurate records.
Excellent communication skills, both written and verbal.
Comfortable working remotely and managing your workload within core hours (7:30 am-6:00 pm).
Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by lawBefore You Apply
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Looking for your next career move? Join a top company hiring Housing Benefit & Council Tax Support Assessment Officer job near me in Leicestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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