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Housing Benefits Overpayments Officer
Job Posted: 6 days ago
Salary: £ 21 - 21 / Hour
Job Type: Contract
Location: LE11, Loughborough, Leicestershire
Expire in: 22 days
Job Description
One of my local government clients are currently recruiting an experienced Housing Benefits Overpayments Officer on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.
Hybrid working role were, however, you will be required to attend the office 2/3 times a week.
Overview:
* We are looking for an experienced Overpayments Officer who has an excellent understanding of Housing Benefit Overpayment legislation and is proficient in usingOne Revs and Bens software.
Duties:
* Answering customer queries via telephone, email and letter
* Monitoring existing HB overpayments and contacting customers to set up/amend payment plans/chase missed instalments
* Checking DWP systems (Searchlight) to trace customers and maximise overpayment recovery
* Reviewing existing overpayments and making recommendations for write-offs
* Dealing with applications for Breathing Space
* Dealing with IVAs and DROs ,PDP referrals
If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel LtdBefore You Apply
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