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Housing Business Support Supervisor

Job Posted: 9 days ago

Salary: £ 35,646 - 35,646 / Annum
Job Type: Contract Temporary
Location: Lyndhurst, Hampshire

Expire in: 19 days

Job Description

Housing Business Support Supervisor

Location: Lyndhurst (Hybrid - min. 50% office-based)

Salary: £35,646 per annum, pro rata (£18.48/hour)

Contract: Temporary (Fixed Term until 31st December 2026)

Hours: Monday–Friday (Covering service hours 08:00–17:15)

The Role

We are looking for a proactive supervisor to lead the Housing Business Support Administrative team. You will ensure high standards of service delivery while supporting the wider Housing Resident Services team during a busy 9-month period.

Key Responsibilities

  * Manage and develop a team of up to 3 Business Support Officers.

  * Leading evidence gathering, creating timelines, and drafting responses.

  * Triage damp, mould, and disrepair reports to prioritise repairs.

  * Act as a Data Protection lead, handling FOI and Subject Access Requests.

  * Provide support to the Customer Service and Operational Planning teams, including handling telephone, web, and email enquiries during peak periods.

What You’ll Need

  * Education: A-Level or equivalent (Essential); NVQ Level 3 in Business (Desirable).

  * Experience: Proven track record in office administration and team supervision.

  * Skills: Proficiency in Microsoft Office (Excel/Word) and experience with complaint management.

  * Attributes: Highly flexible, able to multitask in a fast-paced environment, and a strong communicator.

To be considered for this role please click “apply” and submit a copy of your up-to-date CV

Before You Apply

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Bank details.
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Date of birth.

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