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Housing Officer - Council
Job Posted: 9 hours ago
Salary: £ 28 - 28 / Annum
Job Type: Temporary
Location: CM20, Little Parndon, Essex
Expire in: a month
Job Description
HIRING !!
One of my local government clients in Essex are looking for a temporary Housing Officer on a 6-month basis. Please note that this post requires the successful individual to be based on site 2 days per week.
Ideal candidate must have a Full UK drivers license and access to their own vehicle.
Job Purpose:
* The purpose of this post will be to support the councils ongoing annual tenancy audit programme. This will involve visiting our tenanted properties, and meeting with tenants, obtaining and verifying information regarding tenants’ households, identifying any support or safeguarding needs, inspecting properties, and actioning any issues arising, including repair issues, property condition issues or potential tenancy breaches.
* The role therefore requires excellent customer service and organisational skills and an ability to be able to work independently.
* The role may also require providing cover for other housing management duties including responding to reports of anti-social behaviour or other tenancy related issues as per job description.
The Role:
* To work as part of a team dealing with all aspects of estate and tenancy management. The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management for people and property ensuring all customers are given help and support in making their tenancies sustainable.
* To investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the Council’s stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents.
* To ensure that comprehensive, up-to-date, clear, easily accessible, written notes and documentation are maintained on individual cases / incidents and where appropriate electronic records are regularly updated and maintained
* To attend court, case conferences, panels and other meetings in connection with the service and present relevant up-to-date information so that informed decisions may be taken to resolve the situation.
Duties Include but Not Limited to -
* Letting of new tenancies/ending of tenancies
* Managing tenancy changes
* Introductory Tenancy Reviews
* Resident engagement
* Partnership working with other agencies and teams
* Prioritising Tenancy sustainment
* Tenancy enforcement
* Tenancy/Property Audits
* Estate management
If interested in this role please contact Jahker Miah from Coyle Personnel LtdBefore You Apply
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