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Housing Officer

Job Posted: 2 days ago

Salary: £ 18.75 - 23.79 / Hour
Job Type: Contract Temporary
Location: Bristol, City of Bristol

Expire in: a month

Job Description

Housing Officer

Location: Bristol, BS1
Contract: Temporary, initially 3 months
Hours: 37 hours per week
Positions: 3
Working pattern: Hybrid – office, onsite and home working
Driving licence: Required – pool car available
DBS: Standard DBS required

About the Role

We are looking for an experienced Housing Officer to join a busy Tenancy Management Team.

You will manage a designated housing patch, overseeing tenancies from start to finish and providing support to tenants to help sustain their tenancies.

The role will involve dealing with tenancy breaches, anti-social behaviour, hate crime, complaints and complex housing matters, while working closely with tenants, colleagues and partner agencies.

Key Responsibilities

  * Manage a designated patch of tenancies and housing sites.

  * Manage and prioritise a varied caseload.

  * Deal with tenancy breaches, ASB and hate crime.

  * Identify tenant support needs and make appropriate referrals.

  * Handle complaints and complex enquiries.

  * Work with residents, partner agencies and other professionals.

  * Attend multi-agency meetings, case conferences and resident groups.

  * Maintain accurate housing and case-management records.

  * Support initiatives to improve local communities and housing estates.

About You

You will have previous experience within housing, public-sector or third-sector services, along with an understanding of tenancy management and relevant housing legislation.

You will also have experience managing caseloads or a designated patch and working effectively with tenants, partner agencies and colleagues.

A CIH or equivalent housing qualification is desirable but not essential.

Apply Now

If you are an experienced Housing Officer looking for a temporary opportunity in Bristol, we would like to hear from you.

Apply now to be considered for this role

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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