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Housing Officer
Job Posted: 2 hours ago
Salary: £ 18.29 - 24.28 / Hour
Job Type: Temporary
Location: Crawley, West Sussex
Expire in: a month
Job Description
MMP Consultancy are looking to recruit a Housing Officer to join a Local Authority based in West Sussex.
As a Housing Officer you will require to provide an excellent customer focused service for all tenants ensuring that the housing schemes and properties are well managed, and the environment is well maintained. Working proactively and closely with tenants to address environmental, property and tenancy issues ensuring tenancies are sustained.
Duties:
Provide a front-line service covering both telephone and face to face enquiries
ensure that all properties where the tenancy is being terminated are processed through the voids system and let to a new tenant as quickly as possible, but within the customer's requirements.
Set up all new rent accounts to meet the purpose of helping tenants to pay their rent
Ensure that all aspects of property and estate management are carried
Person Specification:
Proven experience in the housing sector, preferably with a local authority or registered social landlord.
Strong customer service skills with a commitment to delivering high standards.
Experience in supporting vulnerable clients, demonstrating empathy and understanding.
Excellent time management and organisational skills.
Familiarity with housing policies and procedures, ensuring compliance and best practicesBefore You Apply
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