Expire in: a month
IMH Recruitment is seeking an experienced Housing Options Officer to join a dynamic team in Oxford, OX1. You will provide advice, support, and practical solutions to customers in housing need, including managing homelessness and prevention cases.
Duties:
* Manage a personal caseload of homelessness and prevention cases.
* Assess applications and determine statutory duties under relevant housing legislation.
* Work proactively to prevent homelessness through advice, advocacy, and referrals.
* Liaise with internal teams, partner agencies, and clients to ensure early intervention.
* Conduct outreach visits, attend multi-agency meetings, and provide out-of-hours support as needed.
* Maintain accurate case records, reports, and use IT systems effectively.
* Support and train staff within partner agencies on homelessness prevention.
Requirements:
* Experience in housing or a customer-focused frontline role.
* Strong knowledge of homelessness and housing legislation.
* Ability to manage complex cases, make independent decisions, and remain calm under pressure.
* Competent in IT systems, including Outlook, Word, Excel, and housing management software.
* GCSEs in English and Maths (Grade C or above) or equivalent.
* Housing-related qualification desirable.
* A clean, Standard DBS is required for the role.
Hours & Pay:
* Monday - Friday: (Working hours to be confirmed at interview stage)
* £19.70 Per Hour
* Weekly pay!
Interested? Send your up-to-date CV today! For more information, call (phone number removed)
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