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Housing Officer - Liverpool/Manchester
Job Posted: 4 hours ago
Salary: £ 35,000 - 35,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: a month
Job Description
Join the Team as a Housing Officer - Liverpool/Manchester (Permanent Position)
We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team!
Role Overview:
As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living.
Key Responsibilities:
Tenant Support & Management:- Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed.
- Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions.
- Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes.
Lettings & Allocations:- Ensure all allocations comply with housing policies and legislation.
- Manage tenancy terminations and ensure smooth transitions for tenants.
- Collaborate with support teams to check applicant suitability, particularly regarding health and safety.
Rents & Benefits:- Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues.
- Assist staff in managing bad debts and provide expert housing advice.
Scheme Reviews & Inspections:- Conduct property visits to monitor tenant wellbeing and property conditions.
- Participate in care planning and liaise with healthcare professionals when necessary.
What We're Looking For:
Qualifications:- CIH qualified Level 3 (desirable).
- Relevant housing management qualifications.
Skills & Experience:- Proven experience in a housing association or similar role.
- Strong understanding of Housing Benefit regulations and the Supported Housing sector.
- Excellent communication skills and a resilient, 'can-do' attitude.
Why Join Us?
Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living.
Professional Growth: Opportunities for training and development in housing management and related fields.
Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter.
Additional Details:
Contract Type: Permanent
Working Pattern: Full Time
Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training).
If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services.
Your future starts here - let's make a difference together!
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