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Housing Options Officer
Job Posted: 7 days ago
Salary: £ 28 - 28 / Hour
Job Type: Temporary
Location: NN1, Northampton, West Northamptonshire
Expire in: 21 days
Job Description
An experienced Housing Options Officer is required to join a busy Housing Solutions team within a local authority. This is a front-line role that plays a key part in preventing homelessness and providing tailored housing advice and assistance to those in need.
The successful candidate will bring a strong working knowledge of homelessness legislation and a prevention-first mindset, capable of managing complex caseloads and supporting vulnerable individuals, including those with a history of rough sleeping.
Key Responsibilities:
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Deliver high-quality housing advice in line with Part VI and Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017.
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Undertake thorough homelessness assessments and create robust Personalised Housing Plans (PHPs) to support prevention and relief duties.
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Provide a prevention-focused service, identifying practical solutions to avoid homelessness wherever possible.
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Manage a complex and varied caseload, including clients with multiple support needs, safeguarding concerns, or a history of rough sleeping.
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Work closely with internal departments, support services, landlords, and external partners to secure sustainable housing outcomes.
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Ensure all casework is fully documented, compliant with statutory guidance, and meets performance targets.
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Support legal processes where necessary, including preparing cases for review or court, and issuing appropriate decisions under relevant legislation.
Essential Skills & Experience:
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In-depth understanding and proven application of the Homelessness Reduction Act 2017.
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Experience working within a statutory housing options or homelessness prevention service.
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Strong working knowledge of housing law, case law, and local authority duties.
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Ability to assess and manage complex homelessness cases with professionalism and empathy.
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Excellent written and verbal communication skills, including drafting legally sound decisions and correspondence.
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Strong organisational skills with the ability to meet deadlines under pressure.
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Confident in liaising with external agencies and building effective working relationships.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel LtdBefore You Apply
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