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Housing Repairs Complaints Surveyor
Job Posted: 17 days ago
Salary: £ 40,777 - 45,000 / Annum
Job Type: Temporary
Location: Southend-On-Sea, Essex
Expire in: 11 days
Job Description
Housing Repairs Complaints Surveyor required for what will initially be a 3-6 month temporary contract, but is likely to become a fixed term or permanent contract in the future. Hourly pay rate will be based on a yearly salary of £40,777 working 37 hours a week, Monday - Friday.
DBS check will be carried out by the client once the successful candidate has been selected. Please disclose any criminal convictions at application stage.
This is a mixed role to include office and home working, with visits to tenants' properties. A car driver with their own vehicle is required, and all visits are locally based.
A candidate with previous experience working on the tools, in building, construction, repairs or maintenance, coupled with good computer, and organisational skills is required. Knowledge of mould and damp issues, and the upcoming Awaab's Law is highly desirable.
Duties:
Inspect repairs which have not been adequately described by the tenant or contractor
Organise the placing and management of responsive maintenance and specific contracts for repair work in all trades and by appropriate specialists
Organise schedules, manage contractors involving repair work which is not covered by current contract procedures
Supervise contractors, scrutinise and undertake technical audits
Organise minor works to rectify fire, flood damage
Carry out site visits in relation to tenant and leaseholders complaints
Advise tenants on easy remedies to protect their homes, security and energy saving
Compile and calculate the cost of schedules of repair, liaise with the Council's loss adjusters, when required
Investigate complaints receivedBenefits:
£21.19 per hour
Potential for a longer-term position in the future with an increased salary, hourly rateExperience required:
Experience in repairs, defects, maintenance, voids
Ability to inspect repairs and manage responsive maintenance and contractors
Social housing experience is highly desirable
Understanding of damp and mould issues
Knowledge of the upcoming Awaab's Lawis advantageous
A confident and professional communicator
Car driver with own transport
Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
PC literate with Microsoft Excel, Word and Outlook skillsPlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our websiteBefore You Apply
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