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Housing Solutions Manager
Job Posted: 2 days ago
Salary: £ Competitive
Job Type: Contract
Location: Kensington, London
Expire in: a month
Job Description
Housing Solutions Manager
Location: Hornton Street, W8 7NX
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 27.40 per hour
Job Ref: (phone number removed)
Responsibilities
Support the Service Manager in delivering a framework to prevent or relieve homelessness and reduce temporary accommodation usage.
Manage partnerships with key stakeholders and maintain community relations.
Assess, investigate, and verify applications for the Housing Register under relevant housing acts.
Determine duties owed to households under the Homeless Reduction Act and Housing Act.
Lead a team to provide customer-friendly housing solutions and develop innovative solutions to prevent homelessness.
Ensure assessments of housing needs comply with relevant legislation, including the Care Act and Children’s Act.
Handle inquiries, complaints, and correspondence from various stakeholders.
Manage staff to maintain adequate staffing levels and ensure effective communication.
Develop staff potential and contribute to budget monitoring and expenditure reduction.
Create and maintain accurate service records and contribute to good information governance.
Participate in relevant projects and lead teams in delivering specific housing services.
Person Specifications
Demonstrate understanding and commitment to equal opportunities and customer care policies.
Possess a minimum of A Level standard education or equivalent; a degree or professional qualification is desirable.
Have a good knowledge of legislation on lettings, homelessness, and housing options.
Exhibit excellent interpersonal skills, including active listening and advocacy.
Ability to analyze complex issues, think creatively, and identify solutions.
Understand current issues affecting social and private housing provision.
Lead, motivate, and develop a team to prioritize workloads and achieve targets.
Demonstrate effective communication skills and experience in record keeping.
Effectively use a range of IT applications.
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