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Housing Solutions Officers
Job Posted: 2 hours ago
Salary: £ 14.56 - 19 / Hour
Job Type: Temporary
Location: Worcester, Worcestershire
Expire in: a month
Job Description
One of my local government clients is seeking an experienced Housing Solutions Officers to provide interim support to our busy Housing Team. This is an opportunity to make a real difference to the lives of individuals and families facing housing challenges, while working within a well-established local authority.
The Role:
As a Housing Solutions Officer, you will provide comprehensive housing advice and support to customers who are homeless or at risk of becoming homeless. You will be responsible for managing a caseload, developing Personalised Housing Plans, and making legally sound decisions under housing legislation.
Key Responsibilities:
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Conducting initial assessments and writing Personalised Housing Plans
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Delivering advice on housing options, tenancy rights, and welfare benefits
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Making homelessness decisions in line with relevant legislation and case law
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Referring clients to accommodation services, including temporary housing
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Collaborating with external agencies and service providers
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Managing caseloads with a focus on prevention and sustainable outcomes
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Maintaining accurate records in line with data protection standards
What We’re Looking For:
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Solid experience in homelessness casework and prevention
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Strong working knowledge of housing and homelessness law (e.g. HRA 2017, Housing Act)
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Familiarity with welfare benefits and tenancy-related advice
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Experience working with vulnerable individuals with empathy and professionalism
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Excellent organisational, communication, and IT skills
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A flexible, problem-solving mindset and ability to work independently
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Able to commute to Worcester City offices approx. 2 days per week
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel LtdBefore You Apply
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