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Housing Support Officer

Job Posted: 13 days ago

Salary: £ 26,000 - 30,000 / Annum
Job Type: Permanent
Location: Preston

Expire in: 14 days

Job Description

Housing Support Officer
  
 📍 Preston
 💰 Up to £30,000 DOE
 🕒 Full Time | Permanent
  
 About the Role
 We are recruiting for a Housing Support Officer to join a growing supported housing provider based in Preston.
  
 This organisation supports individuals living in supported accommodation who are working to rebuild their lives and move towards independence. The role goes beyond traditional housing management and focuses on providing structured support, safeguarding, tenancy stability and clear progression pathways for service users.
  
 The successful candidate will work closely with residents to provide practical support, promote accountability and help individuals develop the skills required to maintain independent living.
  
 This is a rewarding opportunity for someone who is resilient, empathetic and organised, with a strong commitment to supporting vulnerable individuals and improving outcomes within supported housing services.
  
 Key Responsibilities
  
Provide structured support to residents living within supported accommodation 
Support service users to develop life skills that promote independence and sustainable living 
Maintain regular contact with residents through planned support sessions and welfare checks 
Develop and review individual support plans with clear goals and progression outcomes 
Ensure safeguarding procedures are followed and any concerns are reported appropriately 
Work with external agencies including probation services, housing providers, support services and local authorities 
Support residents to access employment, training, health services and community support 
Ensure residents understand and comply with tenancy agreements and house rules 
Maintain accurate and up to date case notes, support plans and compliance records 
Assist with move on planning and ensure residents are supported towards independent living 
Promote a safe, supportive and structured living environment for all residents   
 Candidate Requirements
  
Experience working within supported housing, homelessness services, probation services or a similar support environment 
Understanding of safeguarding, professional boundaries and compliance within housing or support services 
Ability to manage challenging situations in a calm and professional manner 
Strong communication and interpersonal skills 
Good organisational skills and ability to manage a varied workload 
Ability to maintain accurate records and documentation 
Empathetic and resilient approach when working with vulnerable individuals 
A genuine passion for helping people rebuild their lives and achieve independence   
 Desirable Experience
  
Experience supporting individuals with complex needsKnowledge of supported housing compliance and housing management processes 
Experience working with individuals transitioning from homelessness, justice services or other support pathways   
 What's on Offer
  
Salary up to £30,000 depending on experience 
Opportunity to work within a growing and evolving supported housing service 
A rewarding role making a genuine difference in people's lives 
Supportive team environment with opportunities for development   
 If you have experience within supported housing or similar services and want to play a key role in supporting individuals towards independence, we would love to hear from you

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