Expire in: a month
Job Title: HR Caseworker
Employment Type: Contract (Full-time)
Location: Hybrid – Whitehall, Central London (1–3 days/week onsite)
Pay Rate: Competitive (Inside IR35 – via PAYE or Umbrella)
About the Role:
Service Care Solutions is seeking experienced HR Caseworkers for a crucial directorate overseeing the relocation and resettlement of eligible Afghan nationals. This hybrid position, based in Whitehall, London, requires 1-3 days per week in the office after an initial onsite induction period.
Key Responsibilities:
Analyse sensitive, complex information from multiple sources
Apply government policy to individual cases and document decisions clearly
Work efficiently under pressure, meeting strict daily and weekly case targets
Draft formal written outcomes and correspondence
Liaise with internal stakeholders to resolve queries
Handle emotionally distressing content with discretion
Ensure compliance with data protection legislationEssential Requirements:
Active SC Clearance (Sole UK Nationals only)
Previous experience in casework roles
Confidence in applying strict policy frameworks objectively
Attention to detail with excellent communication skills
Proficiency in Microsoft Office 365
Ability to work in a fast-paced operational environmentDesirable Experience:
Experience within Home Office, Police, Defence, or Immigration casework
Exposure to high-risk or complex caseloads
Understanding of national security or resettlement policiesBenefits:
£250 Training Allowance
Dedicated Specialist Consultant
Daily Payroll Runs
Free Candidate Registrations
Referral and Loyalty Bonus Schemes
Sign-Up Bonus
Free Compliance ChecksInterview Process:
1-stage interview via Microsoft Teams
Rolling CV submission – early applications recommended
Guaranteed Interview Scheme (GIS) applicable – please inform if you qualify
How to apply:
Contact: Lewis Ashcroft
Email: (url removed)
Service Care Solutions is proud to be a part of this essential recruitment campaign. If you meet the requirements and are interested in this opportunity, apply now or reach out to Harry Greenhalgh for further details
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