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HR Coordinator

Job Posted: 10 days ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Reading

Expire in: 18 days

Job Description

FIXED TERM CONTRACT UNTIL APRIL 2027

We are looking for an HR Co-ordinator to assist the People Services team, which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration, ensuring employees are paid accurately and on time.

What you’ll be doing as an HR Coordinator

Supporting HR Administration across the People Team
Act as the first point of contact for customer enquiries, forwarding specialist requests to other members of the HR department as appropriate
Maintain data using Company-specific systems, ensuring that records are accurate and up to date
Generate and issue formal documentation, such as employment contracts, as required
 Undertake ad hoc project work when required
Communicate with a broad range of people in a courteous and professional manner
Liaising with Line managers, the IT Service Desk, and the wider business
Updating employee records with changes to pension contributions
Undertaking ad-hoc reporting and providing project support as required
Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved
Ensuring achievement of Key Performance Indicators (KPIs)
Working collaboratively and providing support to others within the People Services team 
Base Location: Hybrid – Reading
Working Pattern or hours: 36 hours
 
What you should bring to the role
To thrive in this role, the essential criteria you’ll need are:
Great organisational skills
Able to multi-task
Highly organised and responsive, with an ability to deal with a high volume of queries each day
Great communication skills
Great IT skills including use of Microsoft Outlook
Advanced level of Excel
Resilient and able to be flexible to change in demands, whilst remaining approachable.
Trustworthy, with the ability to maintain confidentiality
Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times
Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as requiredWhat’s in it for you?

Competitive salary up to £28,000 per annum, depending on experience
Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) 
Performance-related pay plan directly linked to company performance measures and targets
Generous Pension Scheme through AON
Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know; we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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