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I.T & Application Support Engineer

Job Posted: 19 days ago

Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Belfast, City of Belfast

Expire in: 9 days

Job Description

I.T & Application Support Engineer

East Belfast
£28,000 – £32,000 (DOE)
Monday – Friday | 9.00am – 5.30pm – Office Based
Office Based

We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands-on role suited to someone who enjoys problem-solving, learning systems in depth, and helping colleagues work efficiently without disruption.

The Role

You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.

Key Responsibilities:

  * Providing day-to-day IT support via tickets, email and phone

  * Troubleshooting hardware, software and connectivity issues

  * Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)

  * Managing user accounts, access, licences, password resets and MFA

  * Setting up laptops and equipment for new starters and role changes

  * Supporting and troubleshooting MPACS, MPORT and Smart Surv applications

The Person

  * Minimum 2 years’ experience in a 1st Line IT or Application Support role

  * Comfortable supporting Microsoft 365 in a business environment

  * Logical and methodical approach to troubleshooting

  * Strong communication skills with the ability to explain technical issues clearly

What’s on Offer

  * Salary £28,000 – £32,000 depending on experience

  * 34 days annual leave (including statutory days)

  * Private healthcare

  * Pension – 5% employee contribution / 3% employer contribution

  * Stable, supportive working environment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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